Privacy policy.What we collect, and why.

This is a summary. The full policy below applies.

• We collect only what we need to process your order, deliver it and answer your questions.
• We never see or store your full card details; Stripe and PayPal handle payments.
• We don't sell your data, and we don't send marketing emails.
• You can ask to see, correct or delete your data at any time (section 9).

1.1 BTC Spares is the trading name of Bhesania Trading Co Limited, a company registered in England and Wales under company number 13600971. Our registered office is at 407 Stratford Road, Birmingham B11 4JZ, and we trade from London.

1.2 We're the "controller" of the personal data described in this policy. That means we decide how and why it's used, and we're responsible for looking after it.

1.3 For any privacy question or request, email sales@btcspares.co.uk, call or WhatsApp 07459 209297, or write to us at our registered office. We haven't appointed a data protection officer; [name or role] handles data protection for us.

1.4 [We're registered with the Information Commissioner's Office under registration number [number].]

3.1 We use your personal data for these purposes:

3.2 Where we rely on legitimate interests, we've weighed our interests against yours. You can object to this use at any time (section 9).

3.3 If you don't give us information we need, such as a delivery address, we won't be able to complete your order.

5.1 We share personal data only with organisations that help us run the business, and only what they need:

5.2 We may also share data when the law requires it, for example with HM Revenue & Customs or the police, or to protect our legal rights.

5.3 We don't sell your personal data.

5.4 If our business is sold or restructured, customer data may pass to the new owner, who must use it in line with this policy.

7.1 We keep personal data only as long as we need it:

7.2 When a period ends, we delete the data or make it anonymous so it can no longer identify you.

9.1 Under UK data protection law, you have the right to:

• access your data: ask for a copy of the personal data we hold about you;
• correct it: ask us to fix anything inaccurate or incomplete;
• delete it: ask us to erase your data where we don't need to keep it (we must keep order records for tax purposes, for example);
• restrict it: ask us to limit how we use your data;
• object: object to any use based on our legitimate interests;
• move it: receive data you gave us in a common digital format, or have it sent to another organisation, where we use it under a contract or with your consent; and
• withdraw consent: for example, for analytics cookies, at any time. This doesn't affect anything we did before you withdrew it.

9.2 To use any of these rights, contact us using the details in section 1.3. We may need to confirm your identity first. We'll reply within one month, and there's normally no charge.

9.3 If you're unhappy with how we've handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.

11.1 Our website isn't aimed at children, and we don't knowingly collect data from anyone under [16]. If you think a child has given us their data, contact us and we'll delete it.

11.2 We don't make decisions about you using only automated processing, such as automated credit scoring. Our payment providers run their own fraud checks, described in their privacy notices.