Frequently asked questions.Straight answers, no guesswork.

Choose your make, model and engine in the vehicle selector, and the site shows only parts linked to that vehicle. Each listing also shows the OE numbers it matches and any fitment limits. If a listing says its fitment is still being confirmed, contact us before you order.

Registration lookup isn't available on the site. Please choose your make, model and engine instead; your V5C logbook shows your engine size and fuel type if you're not sure.

Many parts change with the engine, even within one model. The Vauxhall Astra J, for example, uses different oil filters for its petrol, 1.6 CDTi, 1.7 CDTi and 2.0 CDTi engines, so we match parts at engine level, not just by model name.

An engine code identifies the exact version of your engine, such as T1DA on a Ford Focus Mk3 1.6 TDCi. It's often stamped on the engine or shown on a label under the bonnet, and a main dealer can confirm it from your vehicle identification number (VIN).

Some models were built with different front disc sizes, and each size takes its own pads. A Vauxhall Astra J, for example, can have 276mm or 300mm front discs. Where it matters, the listing tells you which size a part fits.

Contact us before you order by phone, WhatsApp or email, with your make, model, year, engine and any OE number from the old part. You can also WhatsApp a photo of the old part to 07459 209297, and we'll tell you which part you need.

An OE (original equipment) number is the part number the vehicle manufacturer gives a part. It's the most reliable way to identify exactly which part your car needs, because it doesn't depend on descriptions or model names.

It's often printed or stamped on the old part, and it may appear in your service records or dealer paperwork. If you can't find it, search by make, model and engine instead.

Both. Our range includes genuine OE parts and quality aftermarket parts from brands such as LuK, Sachs, Valeo, Febi, MAHLE and Elring. Every listing shows the OE numbers the part matches, so you can compare like for like.

Genuine parts are supplied by or for the vehicle manufacturer. Aftermarket parts are made by other companies to fit the same vehicles, often at a lower price. Quality aftermarket parts are designed to match the original part's fit and function.

Yes. Type the OE number or the brand's part number into the search bar, with or without spaces or dashes, and matching parts will appear.

No. You can check out as a guest. Creating an account lets you track your orders under Manage my order and makes future orders quicker.

You can pay by debit or credit card through Stripe, our secure payment provider, or with PayPal. Card details are handled by Stripe and are not stored by us.

You'll receive an order confirmation email once your payment goes through. If it doesn't arrive, check your spam folder, then contact us with your name and the email address you used.

Contact us as soon as possible with your order number, and we'll let you know if it can still be changed. Your legal cancellation rights are explained in our Terms & conditions.

We deliver to addresses across the UK, including homes, garages and business premises, and we deliver internationally too. Delivery costs outside the UK vary by country and are shown at checkout before you pay.

UK delivery is free on orders over £50. For smaller UK orders and for international orders, the delivery charge is shown at checkout before you pay.

Order by 3pm on a working day for next working day delivery in the UK, and UK delivery is free on orders over £50. Delivery options and costs are shown at checkout and explained on our Delivery page.

Yes. When your order is dispatched, we'll email you its tracking number. If you have an account, you can also check its status under Manage my order.

No. Heavy parts such as clutch and flywheel kits cost the same to deliver as any other part.

You can return a part within 14 days of receiving it. Our Returns policy explains the conditions and where to send it, and you can contact us with your order number if you have a question.

Contact us with your order number, and we'll explain how to return it. Parts that are unused, unfitted and in their original packaging can normally be returned under our Returns policy.

Contact us as soon as possible with your order number and, if you can, photos of the part and its packaging; WhatsApp on 07459 209297 is the quickest way to send them. Faulty parts are covered by your rights under the Consumer Rights Act 2015, and we'll arrange a replacement or refund.

If a part has been fitted and isn't faulty, we may not be able to give a full refund. Please check the OE number and fitment notes on the listing before fitting; our Returns policy explains the details.

We refund within 14 days of receiving the returned part, to the payment method you used.

Yes. We supply independent garages and trade buyers as well as motorists. For regular or volume orders, call or WhatsApp 07459 209297, or email sales@btcspares.co.uk.

There's no trade account at the moment, but we're happy to help with regular or volume orders. Contact us with the parts and vehicles you need.

BTC Spares is the trading name of Bhesania Trading Co Limited, a private limited company registered in England and Wales (company number 13600971). The registered office is at 407 Stratford Road, Birmingham B11 4JZ.

BTC Spares trades from London, and our registered office is at 407 Stratford Road, Birmingham B11 4JZ. We sell online to motorists, garages and trade customers across the UK, and deliver internationally too.

Call or WhatsApp 07459 209297, email sales@btcspares.co.uk or use the form on our Contact page. We reply the same day during opening hours, and including your vehicle details helps us answer faster.

Our current range covers Ford, Vauxhall, Volkswagen and Nissan, including the Fiesta, Focus, Corsa, Astra, Golf, Polo and Qashqai. The range is growing, so contact us if you can't find the part you need.